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Access and Inclusion

The Court is committed to making its information, services and facilities accessible to people with a disability and people with language difficulties.

The Court’s website is designed in line with accessibility standards and various accessible methods have been devised for contacting the Court. Accessible facilities are also available in our building for people visiting our Registry, hearing or conference rooms.

We welcome feedback on how we can improve access and inclusion opportunities for people with a disability. To provide feedback, you can contact the Registry on (08) 9420 4467 or registry@wairc.wa.gov.au.


Help for Non-English speakers

Calling the Court

If you need an interpreter to help you contact the Court, call the Translating and Interpreting Service (TIS) on 131 450. TIS is a phone interpreting service available to individuals or organisations in Australia having difficulty accessing services and information over the phone.

Tell the operator:

  • Your language;
  • The name: The Western Australian Industrial Relations Commission; and
  • The phone number: (08) 9420 4444.

If you need an interpreter for proceedings at the Court, general interpreters for non-English speakers are provided for people with language barriers to ensure they have equal access to justice. Prior bookings are necessary, so please contact the Registry on (08) 9420 4467 or registry@wairc.wa.gov.au at your earliest convenience.

Appearing at the Court

If you need an interpreter when at the Court, interpreters for non-English speakers are provided free of charge to ensure equal access to justice. Prior bookings are necessary, so please contact the Registry on (08) 9420 4467 or registry@wairc.wa.gov.au at your earliest convenience.

People with hearing, sight or speech impairment

Contacting the Court

If you have hearing, sight or speech impairment, you can use the National Relay Service (NRS) to contact us:

  • If you are a TTY user, please call 133 677.
  • If you use Speak and Listen, please call 1300 555 727.
  • If you are an internet relay user, visit the National Relay Service website and enquire for the phone number you need to contact.
Appearing at the Court

AUSLAN interpreters are available free of charge to people who are deaf or hard of hearing when appearing at the Court. Prior bookings are essential, so please contact the Court at your earliest convenience.


Facilities at the building

Accessible parking

While the building is unable to provide onsite accessible parking, all day accessible parking is available at the following locations:

  • Westralia Square, Perth at 141 St Georges Terrace (entry via Mounts Bay Road)
  • Central Park Car Park, Perth at 152 – 185 St Georges Terrace

In addition, an accessible pick up and set down parking bay is available on Hay Street, Perth (near the corner of William Street). For more information, please visit City of Perth Accessible Parking.

Building access

Ramp access to the building at 111 St Georges Terrace (corner St Georges Terrace and William Street) is available at the St Georges Terrace entrance. All building entrances are fitted with electronic sliding door access activated by push buttons.

Elevators

The building’s elevator system is fitted with accessibility features, including sound and light signals for people with vision or hearing impairment. Please ask the Concierge if you require assistance.

Hearing loops

Hearing loops are available at the Registry, as well as the Hearing and Conference Rooms on Level 18.

Accessible toilets

Accessible toilets are available on the Ground Floor of the building and on Level 18. For more information about accessible toilets outside the building, please visit the City of Perth Accessibility page. 


Further information

The Court's Registry can be contacted about accessibility issues on (08) 9420 4467 or registry@wairc.wa.gov.au.

The Department of the Registrar has developed the Disability Access and Inclusion Plan 2023 - 2028 which outlines the Department’s strategies and facilities for facilitating access for people with disabilities.